Honeywell Unveils AI-Enabled Smart Shopping Platform

Transforming the Retail Aisle

The "last mile" of the retail journey is evolving. Today, shoppers expect the same speed, discovery, and personalization in a physical store that they experience on a mobile app. To meet these rising expectations, Honeywell has launched its new AI-enabled Smart Shopping Platform, a solution designed to bring digital clarity to the brick-and-mortar environment. Developed in collaboration with 66degrees and powered by Google Cloud’s Gemini models, this platform transforms the retail aisle into an intelligent, human-centric environment.

Elevating the Shopper Experience

The Smart Shopping Platform addresses the most common frustrations of in-store shopping by providing real-time, personalized guidance directly to consumers.

Key features that redefine the customer journey include:

• Tailored Recommendations: By linking loyalty accounts, shoppers receive dynamic suggestions based on their purchase history, preferences, and available discounts.
• In-Store Navigation: The platform provides step-by-step navigation to help customers easily locate every item on their list.
• Intelligent Substitutions: If a product is out of stock, the system uses AI to suggest relevant alternatives, ensuring a seamless experience.

Empowering the Modern Workforce

This technology doesn't just benefit the shopper; it turns retail associates into instant subject matter experts. Equipped with Honeywell devices like the CT70, employees can provide quick, customized insights and inventory data, allowing them to focus on higher-value customer interactions.

A Partnership for Agentic Transformation

At 66degrees, our role as Google Cloud’s leading Agentic AI partner is to help visionaries like Honeywell move beyond fragmented pilots to scaled business capabilities. By bridging the gap between raw data and physical store hardware, we are helping Honeywell deliver a "win-win" for retailers: increased loyalty and a more productive workforce.

"66degrees is proud to partner with Honeywell and Google Cloud to launch the Smart Shopping Platform. This solution combines the power of Honeywell’s specialized hardware and software, Google Cloud's technology, and 66degrees’ engineering expertise to bring the power of AI into the physical Retail world and increase share of wallet. This is a remarkable breakthrough that moves AI from the digital world into the physical world and one that will open a wide range of use cases."— Ben Kessler, CEO of 66degrees

The Smart Shopping Platform will be available to retailers starting February 2026. Get in touch and learn how 66degrees can help transform retail complexity into clarity.

Read the full press release from Honeywell here.

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