Google Workspace Customer Success

We transform your Google Workspace implementation into a source of continuous value, providing expert strategy, targeted adoption programs, and executive oversight to guarantee sustained employee productivity and platform utilization.

Maximize your ROI with Customer Success Services

A successful Workspace deployment is only the start. Continuous success services are essential to move past mere implementation and achieve maximum user adoption, governance, and long-term measurable return on investment.

benefit
24/7/365 Support

Gain access to white-glove support with unlimited admin assistance. Whether it’s configuration, troubleshooting, or usage optimization, our team is ready to help round the clock. From urgent issues to everyday questions, we’ve got you covered.

benefit
Technical Account Manager

Work hand-in-hand with a dedicated Technical Account Manager who understands your business, anticipates challenges, and offers expert guidance to align Gemini capabilities with your strategic goals.

benefit
Feature Requests & Training

Submit feature requests directly to our team and receive timely updates on progress. Access personalized training resources to upskill your team and accelerate feature adoption.

how we help

GWS Customer Success Services

Discover how our customer success services unlock the full potential of Google Workspace, addressing unique challenges across industries.

01
Workspace Value Assessment & Strategy

We conduct a deep analysis of your current utilization and support gaps, identifying quick wins and defining a prioritized adoption and success strategy to immediately boost your Google Workspace value and productivity.

02
Success Acceleration & Onboarding

This focused service fast-tracks the deployment of high-impact Workspace features using predefined playbooks, customized enablement sessions, and built-in performance tracking to drive rapid user adoption and sustained momentum.

03
Sustained Value & Executive Oversight

Quarterly Executive Business Reviews (EBRs) provide deep, measurable insight into adoption metrics, support trends, and strategic opportunities, ensuring continuous value realization and alignment with executive business outcomes.

The Quantifiable Impact of Google Workspace

25%

increase in cross-functional collaboration and project completion rates driven by unified Google Workspace adoption.

40%

reduction in IT support requests related to end-user issues following targeted, data-driven adoption programs.s.

90%

user retention on the platform post-migration achieved through continuous success monitoring and proactive engagement strategies.

Resources

Latest Insights

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events
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Data-to-AI: Executive Summit
media
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Learn How Gordon Food Service Empowers Every Employee with Gemini Enterprise
media
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How to use Gemini in Google Sheets
media
September 18, 2025
How to Use Gems in Gemini
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Meet Our Experts

Sean Anderson
SVP Managed Services

Alex Voorhees
SVP Cloud Engineering

Iman Vajdi
Managing Director UK & EMEA

Michael Peter
Managing Director, Office of the CTO

Kyle Crowe
VP Google Workspace

Frequently Asked Questions

Your key questions about Google Workspace, answered.

Start Accelerating your Path to AI Value

Get in touch today and start defining your strategic path towards building the Agentic Enterprise.