Eliminating Microsoft Inefficiencies with a Scalable Google Workspace Solution
The Challenge
The company encountered ongoing productivity challenges due to limitations in Outlook and Calendar functionality, as well as difficulty integrating third-party applications. Managing multiple communication tools and navigating the demands of rapid growth added further complexity. Additionally, the team needed a streamlined strategy to support a migration during a busy holiday season.
The Solution
66degrees developed and executed a strategic migration plan that successfully transitioned the company away from Microsoft products. The project included both the technical migration and a strong change management effort to ensure user adoption. As a result, the company experienced improved productivity, reduced licensing costs, and smoother collaboration. The partnership also opened up new opportunities for innovation, such as the adoption of Google’s Contact Center AI (CCAI) to enhance customer service operations.
The Result
Seamless Collaboration: Migrated 1,500 users and over 3.69 TB of data, including 34.1 million items, to Google Workspace, improving accessibility and day-to-day collaboration.
Boosted Productivity: Conducted Transformation Labs to train users on efficient workflows and Google Workspace tools, leading to measurable productivity improvements.
Enhanced Data Security: Established secure data-sharing protocols and governance practices, ensuring compliance and reducing data risk.
Operational Efficiency: Streamlined communication and data management across the organization, supporting scalability and innovation.
Eliminating Microsoft Inefficiencies with a Scalable Google Workspace Solution
The Challenge
The company encountered ongoing productivity challenges due to limitations in Outlook and Calendar functionality, as well as difficulty integrating third-party applications. Managing multiple communication tools and navigating the demands of rapid growth added further complexity. Additionally, the team needed a streamlined strategy to support a migration during a busy holiday season.
The Solution
66degrees developed and executed a strategic migration plan that successfully transitioned the company away from Microsoft products. The project included both the technical migration and a strong change management effort to ensure user adoption. As a result, the company experienced improved productivity, reduced licensing costs, and smoother collaboration. The partnership also opened up new opportunities for innovation, such as the adoption of Google’s Contact Center AI (CCAI) to enhance customer service operations.
The Result
Seamless Collaboration: Migrated 1,500 users and over 3.69 TB of data, including 34.1 million items, to Google Workspace, improving accessibility and day-to-day collaboration.
Boosted Productivity: Conducted Transformation Labs to train users on efficient workflows and Google Workspace tools, leading to measurable productivity improvements.
Enhanced Data Security: Established secure data-sharing protocols and governance practices, ensuring compliance and reducing data risk.
Operational Efficiency: Streamlined communication and data management across the organization, supporting scalability and innovation.
