Transform Customer Experiences with Conversational AI

In today’s hyper-connected world, customer expectations have evolved faster than ever. The demand for intuitive interaction, immediate resolution, and personalized experiences has increased. Our experts develop Conversational AI-powered journeys that drive operational efficiency and deliver optimal experiences for your customers.

Transform Customer Experiences with Conversational AI

In today’s hyper-connected world, customer expectations have evolved faster than ever. The demand for intuitive interaction, immediate resolution, and personalized experiences has increased. Our experts develop Conversational AI-powered journeys that drive operational efficiency and deliver optimal experiences for your customers.

“84% of global organizations believe AI/ML will give them a competitive advantage.”

Source: Gartner

What You Can expect

  • Consulting and Advisory
  • Assessment and Solution Roadmap
  • Solution Design and Architect

  • Proof of Concepts

  • Engineering and Implementation

HOW 66DEGREES CAN HELP

We Help you Address Key Business Challenges through Conversational AI

Lowering Customer Service Costs

Conversational AI bots handle basic questions, FAQs, and scheduling, freeing up agents for complex issues and high-value interactions, ultimately leading to cost savings on staffing and infrastructure.

Accelerating Ticket Resolution Times

Conversational AI bots offer immediate assistance and help resolve common issues without waiting for human agents, leading to faster resolution times and improved customer experience.

Optimizing Agent Productivity

Conversational AI bots pre-qualify leads, gather information, and route inquiries to the right agents, reducing the time agents spend on tasks boosting overall productivity.

Elevating Customer Satisfaction

Conversational AI bots offer human-like conversations, tailor responses to individual needs, and proactively address potential issues, leading to increased customer satisfaction.

SUCCESS STORIES

Proven Success Guiding Clients Through their Journey

SUCCESS STORIES

Proven Success Guiding
Clients through their Journey

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Our GenAI experts, armed with deep technical expertise, will provide guidance in leveraging GenAI’s capabilities to address a wide range of business challenges and opportunities.

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Let’s Get You There

Let’s Get You There