Transforming Customer
Service with Cutting-Edge
AI on Google Cloud

Discover how you can elevate customer engagement, drive personalization, and future-proof your business with AI-powered customer service and Google Cloud. Our value-driven approach and proven AI solutions focus on streamlining business operations, reducing costs, and unlocking a new level of customer engagement and growth through cutting-edge AI solutions.

Transforming Customer Service with Cutting-Edge AI Solutions on Google Cloud

Discover how you can elevate customer engagement, drive personalization, and future-proof your business with AI-powered customer service and Google Cloud. Our value-driven approach and proven AI solutions focus on streamlining business operations, reducing costs, and unlocking a new level of customer engagement and growth through cutting-edge AI solutions.

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Benefits for Businesses
  • Enhance Operational Efficiency
  • Reduce Operational Costs
  • Elevate Customer Satisfaction
  • Reduced Response Times
  • Scalability and Flexibility

OUR SOLUTIONS

Best-In-Class AI Solutions on Google Cloud

HOW 66DEGREES CAN HELP

Helping Clients
Build Best-In-Class Customer Service Solutions on Google Cloud

By 2025, 95% of all customer service interactions will be powered by AI

As customer expectations continue to evolve and demand for instant, personalized assistance grows, businesses that embrace AI-powered solutions will be well-positioned to meet the needs of customers and thrive in an increasingly competitive landscape.

Conversational AI

Utilizing Google Cloud’s Dialogflow CX, we build intelligent virtual agents that enhance self-service, automate routine tasks, and gather valuable customer insights, ultimately improving customer satisfaction and reducing operational costs.

  • Virtual Agents/Chatbots
  • Sentiment Analysis
  • Personalized Experiences

Generative AI

Supercharge your customer service with Google Cloud’s Vertex AI and Generative AI App Builder. Create intelligent virtual agents that can understand complex queries, generate personalized responses, and even anticipate customer needs.

  • Virtual Customer Assistant
  • Response Generation
  • Personalized Experiences

Contact Center AI (CCAI)

Empower your contact center agents through Google Cloud’s Contact Center AI platform with real-time insights, suggested responses, automated workflows, and omnichannel experiences enabling them to deliver exceptional customer service at scale.

  • Virtual Agents
  • Agent Assist
  • Omnichannel Experience

HOW 66DEGREES CAN HELP

Helping Clients Build Best-In-Class
Customer Service Solutions on Google Cloud

Our AI-Powered Customer Service Solutions

By 2025, 95% of all customer service interactions will be powered by AI

As customer expectations continue to evolve and demand for instant, personalized assistance grows, businesses that embrace AI-powered solutions will be well-positioned to meet the needs of customers and thrive in an increasingly competitive landscape.

By 2025, 95% of all customer service interactions will be powered by AI

As customer expectations continue to evolve and demand for instant, personalized assistance grows, businesses that embrace AI-powered solutions will be well-positioned to meet the needs of customers and thrive in an increasingly competitive landscape.

Conversational AI

Utilizing Google Cloud’s Dialogflow CX, we build intelligent virtual agents that enhance self-service, automate routine tasks, and gather valuable customer insights, ultimately improving customer satisfaction and reducing operational costs.

  • Virtual Agents/Chatbots
  • Sentiment Analysis
  • Personalized Experiences

Conversational AI

Utilizing Google Cloud’s Dialogflow CX, we build intelligent virtual agents that enhance self-service, automate routine tasks, and gather valuable customer insights, ultimately improving customer satisfaction and reducing operational costs.

  • Virtual Agents/Chatbots
  • Sentiment Analysis
  • Personalized Experiences

Generative AI

Supercharge your customer service with Google Cloud’s Vertex AI and Generative AI App Builder. Create intelligent virtual agents that can understand complex queries, generate personalized responses, and even anticipate customer needs.

  • Virtual Customer Assistant
  • Response Generation
  • Personalized Experiences

Contact Center AI (CCAI)

Empower your contact center agents through Google Cloud’s Contact Center AI platform with real-time insights, suggested responses, automated workflows, and omnichannel experiences enabling them to deliver exceptional customer service at scale.

  • Virtual Agents
  • Agent Assist
  • Omnichannel Experience

Transforming the Guest Experience with Generative AI

Six Flags is creating unforgettable thrills for their guests with the help of generative AI. Learn how its industry-first digital assistant, powered by Vertex AI, is taking personalized guest experiences to new heights.

Transforming the Guest Experience
with Generative AI

Six Flags is creating unforgettable thrills for their guests with the help of generative AI. Learn how its industry-first digital assistant, powered by Vertex AI, is taking personalized guest experiences to new heights.

View full story

INDUSTRY EXPERTISE

Solving Customer Service Challenges
with AI across Industries

AI-Powered Personalization and Efficiency for Retail

AI-powered virtual shopping assistants guide customers through personalized product recommendations, while chatbots instantly answer questions and process returns. Inventory management is streamlined with demand forecasting and supply chain optimization, leading to increased sales and reduced costs.

Learn how we can help

AI-Powered Customer Journeys and Insights

Intelligent booking agents streamline reservations for flights, hotels, and activities, while virtual travel guides offer personalized itineraries and recommendations based on traveler preferences. Sentiment analysis of online reviews enhances customer experiences and drives brand loyalty.

Learn how we can help

AI-Driven Engagement and Support for Healthcare

AI-powered virtual assistants provide patients with 24/7 access to health information, appointment scheduling, and basic medical advice. Chatbots triage patient inquiries, directing them to appropriate resources and reducing the burden on healthcare staff. Generative AI can draft personalized responses to patient emails or create educational content.

Learn how we can help

AI-Driven Personalization and Security for Financial Services

AI-driven chatbots and virtual advisors assist with account inquiries, transaction processing, and financial planning. Fraud detection algorithms safeguard customer assets, while personalized investment recommendations drive customer engagement and growth.

Learn how we can help

AI-Powered Efficiency and Support for Manufaturing

AI-powered predictive maintenance optimizes production processes, minimizing downtime and maximizing efficiency. Intelligent virtual agents troubleshoot equipment issues and provide real-time support to technicians, ensuring smooth operations and minimizing production delays.

Learn how we can help

INDUSTRY USE CASES

Solving Complex Customer Service Challenges
with AI across Industries

Our Industry Expertise

AI-Powered Personalization and Efficiency for Retail

AI-powered virtual shopping assistants guide customers through personalized product recommendations, while chatbots instantly answer questions and process returns. Inventory management is streamlined with demand forecasting and supply chain optimization, leading to increased sales and reduced costs.

AI-Powered Customer Journeys and Insights

Intelligent booking agents streamline reservations for flights, hotels, and activities, while virtual travel guides offer personalized itineraries and recommendations based on traveler preferences. Sentiment analysis of online reviews enhances customer experiences and drives brand loyalty.

AI-Driven Engagement and Support for Healthcare

AI-powered virtual assistants provide patients with 24/7 access to health information, appointment scheduling, and basic medical advice. Chatbots triage patient inquiries, directing them to appropriate resources and reducing the burden on healthcare staff. Generative AI can draft personalized responses to patient emails or create educational content.

AI-Driven Personalization and Security for Financial Services

AI-driven chatbots and virtual advisors assist with account inquiries, transaction processing, and financial planning. Fraud detection algorithms safeguard customer assets, while personalized investment recommendations drive customer engagement and growth.

AI-Powered Efficiency and Support for Manufaturing

AI-powered predictive maintenance optimizes production processes, minimizing downtime and maximizing efficiency. Intelligent virtual agents troubleshoot equipment issues and provide real-time support to technicians, ensuring smooth operations and minimizing production delays.

AI-Powered Personalization and Efficiency for Retail

AI-powered virtual shopping assistants guide customers through personalized product recommendations, while chatbots instantly answer questions and process returns. Inventory management is streamlined with demand forecasting and supply chain optimization, leading to increased sales and reduced costs.

AI-Powered Customer Journeys and Insights

Intelligent booking agents streamline reservations for flights, hotels, and activities, while virtual travel guides offer personalized itineraries and recommendations based on traveler preferences. Sentiment analysis of online reviews enhances customer experiences and drives brand loyalty.

AI-Driven Engagement and Support for Healthcare

AI-powered virtual assistants provide patients with 24/7 access to health information, appointment scheduling, and basic medical advice. Chatbots triage patient inquiries, directing them to appropriate resources and reducing the burden on healthcare staff. Generative AI can draft personalized responses to patient emails or create educational content.

AI-Driven Personalization and Security for Financial Services

AI-driven chatbots and virtual advisors assist with account inquiries, transaction processing, and financial planning. Fraud detection algorithms safeguard customer assets, while personalized investment recommendations drive customer engagement and growth.

AI-Powered Efficiency and Support for Manufaturing

AI-powered predictive maintenance optimizes production processes, minimizing downtime and maximizing efficiency. Intelligent virtual agents troubleshoot equipment issues and provide real-time support to technicians, ensuring smooth operations and minimizing production delays.

Accelerate your Customer Service Transformation with AI Today

Connect with us to learn more about how 66degrees can help you identify the most impactful use cases, validate a solution through a POC, and provide the AI/ML engineering expertise you need to make your vision a reality.

Learn how you can leverage the offerings below to accelerate your projects and ensure success.

  • AI/ML Innovation Workshop
  • AI/ML Rapid POC
  • Virtual Agent Rapid POC

Accelerate your Customer Service Transformation with AI Today

Connect with us to learn more about how 66degrees can help you identify the most impactful use cases, validate a solution through a POC, and provide the AI/ML engineering expertise you need to make your vision a reality.

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Client Success Stories

Client Success Stories

Success is Predictable

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Success is Predictable

Get in touch