Transforming Customer Experiences

Cloud Transformation

We Help you Exceed Customer Expectations at Every Touchpoint

We elevate customer experiences by helping you truly understand your customers, anticipate their needs, and deliver hyper-personalized interactions across every touchpoint. By harnessing the power of AI and data, we create seamless, 360-degree experiences that foster lasting customer relationships and drive business growth.

Let’s Get You There

30%

Reduction in customer service costs by leveraging AI-powered solutions

Source: Juniper Research

Your Cloud, Engineered for
Today and Tomorrow

We empower organizations to unlock the full potential of the cloud, aligning your technology strategy with your business objectives to achieve a competitive advantage. Our expert teams guide you through every phase of your cloud journey – from strategic planning and seamless migration to ongoing optimization and proactive managed services. We ensure your cloud infrastructure not only delivers operational excellence but also fuels innovation, enabling you to extract maximum value from your data and AI investments.

80%

of enterprises are accelerating their AI adoption plans due to the capabilities of cloud platforms

Source: Gartner ‘Top Strategic Technology Trends”

3.5x

more likely to achieve desired outcomes: Organizations with a clear cloud strategy aligned with their business goals.

Source: IDC ‘Aligning Startegy with Execution’

Our Capabilities

Our Capabilities

Customer Data Platforms (CDPs)

Unifying customer data to create a comprehensive view, enabling personalized experiences and targeted marketing.

Personalized Omnichannel Experiences

Delivering consistent and tailored experiences across all touchpoints, from online platforms to physical stores and customer service interactions.

Recommendation Engines

Leveraging AI to provide highly relevant product or service recommendations, enhancing customer satisfaction and driving sales.

Real-Time Chatbots

Implementing AI-powered chatbots to deliver instant, 24/7 support, answer inquiries, and resolve issues efficiently.

Voice of Customer Insights

Analyzing customer feedback and sentiment to uncover valuable insights, identify areas for improvement, and inform decision-making.

Churn Prevention

Proactively identify at-risk customers and implement targeted retention strategies to reduce churn and maximize customer lifetime value.

Our Capabilities

HOW 66DEGREES CAN HELP

Helping Clients
Build Best-In-Class Customer Service Solutions on Google Cloud

Cloud Strategy and Roadmap

We collaborate with you to define your cloud vision, develop a tailored roadmap, and align your cloud initiatives with your overall business goals.

Cloud Migration and Modernization

Seamlessly migrate your workloads to the cloud, modernize legacy applications, and adopt cloud-native architectures for enhanced agility and scalability.

Data and AI on the Cloud

Unlock the power of data and AI in the cloud, building scalable and secure solutions that drive insights, automate processes, and fuel innovation.

Managed Cloud Services

Leverage our expertise for ongoing management and support of your cloud environment, allowing you to focus on core business activities while maintaining optimal performance.

Cloud Procurement and Optimization

Purchase your public cloud resources through 66degrees and gain access to volume pricing and billing support. We’ll implement comprehensive cost management strategies to optimize your cloud spending.

Cloud-Native Development

Enable rapid development, deployment, and scaling of applications through modern cloud-native practices and DevOps methodologies.

OUR INDUSTRIES

Transforming Customer Experiences Across Industries

Across diverse industries, we harness the transformative power of AI and data to help organizations achieve their full potential. Our expertise and cutting-edge technologies enable us to engineer solutions that revolutionize business operations, transform customer experiences, and ignite innovation, propelling your business into a future of limitless possibilities.

Explore Industries

OUR INDUSTRIES

Maximizing the Cloud Advantage Across Industries

We understand the nuances of cloud adoption across industries. Our expertise enables us to tailor cloud strategies and solutions to your specific needs, ensuring you maximize your cloud investment and achieve a competitive advantage in your sector.

Client Success Stories

Enhancing Guest Services with Conversational AI

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HOW 66DEGREES CAN HELP

Helping Clients
Build Best-In-Class Customer Service Solutions on Google Cloud

INNOVATION LAB

Ignite Innovation with
66degrees Innovation Labs

Optimize your cloud strategy and achieve your business objectives with AI, data, and cloud technologies. Our Innovation Lab helps you unlock opportunities, accelerate AI adoption, and achieve your unique cloud vision.

Latest Insights

Client Success Stories

Success is Predictable

Get in touch

INNOVATION LAB

Ignite Innovation with 66degrees Innovation Labs

Our Innovation Labs empower business leaders to harness the transformative power of AI, data, and cloud technologies. Through our proven methodology, we unlock hidden opportunities, accelerate AI adoption, and equip you with an actionable roadmap to achieve your unique vision.

Learn More

Success is Predictable