WEX Worldwide: Global Access and Collaboration on Google Cloud
A majority of the company was using Microsoft Outlook when WEX decided to partner with Google Cloud Premier Partner, 66degrees. Silos, created through mergers and acquisitions, made it difficult to unify the organization globally and their current platform didn’t provide them interoperability with other systems. Collaboration among the entire workforce has now become one of the greatest benefits of Google Workspace for WEX, regardless of working with newly acquired companies. From a technical perspective, the migration from Outlook to Google Workspace was seamless, however, in every large project there is usually some aspect that needs a little more attention. In this case, it was WEX’s use of shared mailboxes. Because of their segmentation and need for specific data regions, they needed a partner who could advocate for them within Google and solve for their unique case. The relationship between WEX and 66degrees allowed for customized details, and the teamwork between 66degrees and Google made these special requests possible.
Change is difficult to manage and the moving parts can be daunting. 66degrees’ Change & Adoption Team is experienced in collaborating with clients to simplify the process and create a plan that fits the organization’s voice. The WEX plan included:
- Create a scalable and secure cloud architecture using diverse Azure Platform as a Service (PaaS) components.
- Design the API so that only the minimum required information is transferred.
- Build automated processes to test and deploy the infrastructure components and application code to ensure quality and consistency in the deployment process.
- Set up a secure CSR login configuration using SSO together with Azure Active Directory.
This Change Management Plan increased excitement among offices and WEXers were up to speed with Gmail, Google Drive, Google Docs, Chat, Meet, and more.
Business Value Delivered
The ability to work remotely is something Workspace always provided, but overnight, it became one of the most valuable assets for WEX across the world. Google added functionality to all accounts, giving organizations access to crucial features that may have been overlooked prior to 2020.
As the partnership between WEX and 66degrees continues, Google Cloud provides more opportunities. With over a 50% adoption rate across all Google Workspace applications, and 80% adoption of Gmail, WEX continues to work with 66degrees to leverage more of Google. What’s next on the strategic list? Google Cloud Platform.